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・ Remote racking system
・ Remote radio head
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Remote service software
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Remote service software : ウィキペディア英語版
Remote service software
Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It’s a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance. This technology is typically implemented in mission-critical environments like hospitals or IT data centers – where equipment downtime is intolerable.
==Benefits==
Remote service software helps to:
* Increase uptime, improve performance and extend the life of a device
* Control service costs by deploying patches and upgrades remotely, and ensure a first-time fix when an onsite visit is required
* Streamline administration of pay-per-use models, with automated usage monitoring
* Focus highly trained service teams on preventative maintenance, by diagnosing and repairing issues before they cause system failure
* Increase customer satisfaction and loyalty
Manufacturers are using aftermarket service a competitive differentiator. Remote service software provides a platform for manufacturers to offer and meet stringent service level agreements (SLAs) without increasing the size of their service team.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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